Returns & Exchanges

At AmbraUK, we want you to be completely satisfied with your fashion purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether you need a different size or a full refund, our dedicated team is here to ensure your shopping experience remains effortless.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Package Your Items

    Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

  • 3.
    Label and Post

    Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.

  • 4.
    Quality Check and Refund

    Once our warehouse receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.